Information We Collect

When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

HarborLinenStudio respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This includes secure data storage, encrypted communications, and restricted access to personal data inside our organization.

While we deploy strong security practices, no method of transmission over the internet is completely secure. We continually update our security measures to defend against evolving threats.

Your Privacy Rights

You hold important rights regarding your personal information. In accordance with applicable laws, you may be entitled to access, update, delete, or limit the use of your information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as needed to provide our services and fulfill legal obligations. Retention periods vary based on the type of data and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie settings in your browser. Note that turning off some cookies may impact how the site functions. For full details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only HarborLinenStudio and our site. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect updates in our practices, offerings, or legal obligations. When major changes occur, the "Last Updated" timestamp at the top of this policy will be updated.

Please take a moment to review this policy periodically so you remain informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.